DuDu
DuDu guides
Deployment, channel integration and callback testing for open-source, self-hosted customer support.
Deployment and local setup ↗
Run DuDu with local MySQL, the Java server and three frontend apps, then review the configuration boundaries for self-hosting.
From organization setup to agent support ↗
Understand Admin, Console and Desk, and how organizations, groups and channel accounts form a unified customer support workflow.
WeChat Official Account integration ↗
Configure plaintext WeChat Official Account callbacks, receiving tokens and text sending credentials for the DuDu unified inbox.
Telegram Bot integration ↗
Configure Telegram botToken and Webhook secretToken separately, register a DuDu callback and validate bot text conversations.
WhatsApp Cloud API integration ↗
Configure WhatsApp Webhook verification, message signatures and sending credentials separately in the DuDu organization console.
Test channel callbacks with MockPulse ↗
Use reproducible event materials, scenarios, plans and run records to test DuDu callbacks and the local agent workflow.
These guides follow the current implementation. Read the deployment and workflow guides first, then choose a channel. The source contracts linked in each guide remain the detailed reference.